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International Health Insurance


International Travel Health Insurance 

It is important for you to have adequate health insurance coverage while you are abroad. All students, faculty and staff traveling overseas with or on behalf of Samford University are required to have comprehensive international health insurance and security coverage that will cover them for the duration of their program while abroad. If you are enrolled in a Samford Abroad faculty-led course you are automatically enrolled in GeoBlue coverage. Coverage is included in program fees for the duration of the program. Once you are enrolled in coverage, your insurance card will be emailed directly to you from GeoBlue. Print your insurance card and carry it in your wallet while abroad. 

*Please note that coverage under the group policy with GeoBlue is only applicable while overseas, so students should not cancel any existing insurance policies.  

The GeoBlue Global Health and Safety Team is available 24/7/365 to assist members with anything from arranging direct pay, coordinating evacuations, booking TeleMD appointments or getting the proper follow up care. Call +1.610.254.8771 or email globalhealth@geo-blue.com

Coverage will be waived for students studying on an Affiliate study abroad program that has insurance coverage equivalent to the GeoBlue policy.

Students doing independent placements, are required to have comprehensive health insurance and security evacuation coverage as well. They can find coverage on their own or opt to enroll in GeoBlue by emailing the Samford GEO Compliance Coordinator. General information about GeoBlue can be found here

A summary of the member benefits: 
GeoBlue Member Guide 2021

Self-Enrollment to Extend Coverage for Personal Travel

It is important to note that coverage does not extend for personal travel before or after the Samford Abroad program dates. If students plan to travel before or after their program start or end date, students are strongly encouraged to self-enroll in GeoBlue insurance here for coverage during that time. The self-enrollment code is SDC-52487 and students should select “renewal” when prompted to do so. Samford University does not pay for this extended coverage.  

How to use Samford’s international travel insurance (provided by the Samford Global Engagement Office): 
For a non-urgent medical need:  
  1. Notify faculty/resident director that you need to see a doctor and keep them updated on your care.  
  2. Schedule an appointment on the GeoBlue app, through the Member Hub or by calling the GeoBlue Global Health and Safety Team at +1.610.254.8771. View detailed provider profiles to make your choice. 
  3. Request Direct Pay through the app or Member Hub. Select the participating provider and complete the request form. For optimal service, request Direct Pay at least 48 hours prior to your appointment. If you don’t call the Global Health and Safety Team 48 hours in advance and request Direct Pay, you will likely have to pay for medical expenses out of pocket at the time of service. Most foreign medical facilities will not directly bill the insurance company if you just show up to their facility with an insurance card. 
  4. See your provider. The issued Guarantee of Payment (GOP) will be sent to your provider and will be available for you on the GeoBlue app and in the Member Hub
  5. Notify your family of the situation.  
  6. No matter where you go or what treatment you may seek, save all medical bills and receipts.
  7. If it is necessary to file a claim for reimbursement, members can access printable claim forms or file an eClaim through the Member Hub and through the app. Claims can also be submitted via email (claims@geo-blue.com), fax or postal mail. Contact GeoBlue Customer Service for help submitting a claim.
For a life-threatening emergency: 
  1. Call the country's equivalent to 911 or go immediately to the nearest doctor/hospital and receive appropriate medical attention. 
  2. Notify faculty/resident director of the situation ASAP. 
  3. Call GeoBlue Global Health and Safety Team at +1.610.254.8771 before or during your visit to let them know where you are and that you are receiving medical attention. They will contact the medical provider and arrange for Direct Pay. If you don’t call GeoBlue for assistance, you will likely have to pay for medical expenses out of pocket at the time of service. Most foreign medical facilities will not directly bill the insurance company if you just show up to their facility with an insurance card.  
  4. Notify your family of the situation.
  5. No matter where you go or what treatment you may seek, save all medical bills and receipts.
  6. If it is necessary to file a claim for reimbursement, members can access printable claim forms or file an eClaim through the Member Hub and through the app. Claims can also be submitted via email (claims@geo-blue.com), fax or postal mail. Contact GeoBlue Customer Service for help submitting a claim.